EN | DE | FR
Donate Now

Data Protection Statement and Privacy Policy of Malteser International e.V.

Welcome to the Malteser International website. We are committed to ensurign the security and privacy of your data while you are using our website. We therefore would like to inform you about what personal data we collect when you visit our website and the purpose of its use.

Since changes in the law or changes in our internal processes may necessitate an adaptation of this Privacy Policy, we recommend that you read this Privacy Policy periodically. This Privacy Policy can be viewed, saved and printed at any time under Privacy Policy.

§ 1   Controller and scope

The controller within the meaning of the Church Data Protection Regulation of the Religious Order of the Papal Right (KDR-OG) and other data protection regulations is:

Malteser International e.V.
Grüner Weg 14
D-50825 Cologne, Germany
Phone: +49-(0)221-96441-101
Email: info(at)malteser-international.org
Website: www.malteser-international.org

Authorized Representative: Dr. Elmar Pankau und Douglas Graf Saurma-Jeltsch
Telephone: 0221/96441-101
Fax: 0221/96441-498

Registered at: District court of Cologne (Amtsgericht Köln)
Registery number: VR 4726

Responsible for content according to §55 section 2 RStV:
Ingo Radtke, Secretary General

This Privacy Policy applies to Malteser International’s website, which is available at www.malteser-international.org (hereinafter referred to as “our website”).

The KDR-OG data protection policy can be found here.

§ 2    Data Protection Officer

The controller’s external Data Protection Officer is:

Attorney-at-law Dr. Karsten Kinast, LL.M.
KINAST Rechtsanwaltsgesellschaft mbH
Hohenzollernring 54
D-50672 Cologne, Germany
Tel.: +49 (0) 221 - 222 183 - 0
Email: mail(at)kinast-partner.de
Website: http://www.kinast-partner.de/externer-datenschutzbeauftragter/

§ 3   Principles of data processing

Personal data is any information that relates to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, phone number, date of birth, email address, IP address or user behavior. Information with which we cannot (or only with disproportionate effort) identify your person, for example, because of anonymization of the information, is not personal data. The processing of personal data (such as collecting, querying, using, storing or transmitting) always requires a legal basis or your consent. Processed personal data will be deleted as soon as the purpose of the processing has been achieved and no legally required retention requirements have to be adhered to.

Insofar as we process your personal data for the provision of certain services, we will inform you below about the specific transactions, the scope and purpose of the data processing, the legal basis for processing and the respective retention period.

§ 4  Individual processing operations

1. Provision and use of website

a. Type and scope of data processing

When you access and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a log file. When you use our website, we collect the following information that is technically necessary for us to display our website and to ensure its stability and security:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • Browser used and, if necessary, the operating system of your computer as well as the name of your access provider


b.      Legal basis

The legal basis for the data processing is § 6 (1) g KDR-OG. The processing of the aforementioned data is necessary for the provision of a website and thus serves to safeguard the legitimate interests of our company.

c.       Storage time

As soon as the aforementioned data is no longer required for displaying the website, it will be deleted. The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is therefore no entitlement to objection on the part of the user. Further data storage may occur in individual cases if required by law.


2. Newsletter

a.       Type and scope of data processing

You can subscribe to a free newsletter on our website. To be able to send you the newsletter regularly, we need the following information from you:

  • Email adress
  • Any further information is voluntary and will be used to address you personally and to personalize the content of the newsletter as well as to be able to clarify questions regarding the email address. It is at your discretion whether or not you provide us with this data.
  • None of your data will be transferred to third parties in connection with the newsletter mailing.

We use the double opt-in procedure for the newsletter distribution, in other words, we will only send you the newsletter if you confirm your registration by activating a link included in a confirmation email sent to you for this purpose. We want to make sure that only you as the owner of the specified email address can subscribe to the newsletter. Your confirmation must be activated promptly after receipt of the confirmation email, otherwise your newsletter subscription will be automatically deleted from our database.We use the double opt-in procedure for the newsletter distribution, in other words, we will only send you the newsletter if you confirm your registration by activating a link included in a confirmation email sent to you for this purpose. We want to make sure that only you as the owner of the specified email address can subscribe to the newsletter. Your confirmation must be activated promptly after receipt of the confirmation email, otherwise your newsletter subscription will be automatically deleted from our database.b. Legal basis

The processing of your email address for the newsletter delivery is based on § 6 paragraph 1 b) KDR-OG and on your voluntarily granted consent as follows:

I have read the Privacy Policy and I consent to the use of my personal information in accordance with the Privacy Policy. I can unsubscribe from the newsletter service at any time by clicking on the corresponding link at the end of the newsletter.

I can revoke my consent to the collection of personal data during the registration process at any time.

c.     Storage time


Your email address will be saved as long as you are subscribed to the newsletter. After unsubscribing from the newsletter, your email address will be deleted. Further storage may occur in individual cases if required by law.

3.    Contact form

a.   Type and scope of data processing

We offer you the opportunity to contact us via a form provided on our website. As part of the submission process of your inquiry via the contact form, we will refer you to this Privacy Policy to obtain your consent. If you use the contact form, the following of your personal data will be processed:

  • Email address
  • Surname, given name
  • Mailing address
  • Subject
  • Message
  • Any other information is voluntary and will be used to address you personally and clarify any queries. It is at your discretion whether or not you provide us with this data.

Specifying your email address serves the purpose of being able to assign your request and respond to you. None of your personal data will be transferred to third parties when the contact form is used.

b.      Legal basis

The data processing described above (see § 4 paragraph 5 a) has the aim of establishing contact and is based on § 6 paragraph 1 b KDR-OG and the following voluntarily given consent:

I have read the Privacy Policy and I consent to the use of my personal information in accordance with the Privacy Policy. I can revoke my consent to the collection of personal data collected during the registration process at any time.

c.       Storage time

As soon as your request has been handled and the relevant issue has been finally clarified, your personal data which was processed via the contact form will be deleted. Further storage may occur in individual cases if required by law.

4.       Online donations

a.       Type and scope of data processing

If you want to donate via the form on our website, we will collect your first and last name, your IP address, your address information and your email address. The email address is required to confirm the receipt of your donation data. In addition, we collect donation data such as account information, method of payment, amount, and purpose. This data is used exclusively for the processing of your donation. Any other information is voluntary and will be used to address you personally and clarify any queries. It is at your discretion whether or not you provide us with this data. 

We work with an external service provider, Altruja GmbH, to process your donation. Your personal data will be forwarded to Altruja GmbH for the processing of your donation and processed by the latter exclusively according to our instructions.Prior to the collection of your financial data, you have submitted the following declaration of consent:

Consent:

I accept the Privacy Policy.

I can revoke this consent at any time by contacting info(at)malteser-international.org.

b.      Legal basis

With the exception of the financial data, the data processing is legally based on § 6 paragraph 1 g KDR-OG. The processing of the above data is necessary for the realization of an online donation and thus serves to safeguard a legitimate interest of our company. The processing of your bank data is based on § 6 paragraph 1 b KDR-OG and your voluntarily provided consent form.

c.       Storage time

Once the data collected from you is no longer needed to achieve the purposes described above, it will be erased. Further storage may occur in individual cases if required by law.

5.       Applications

Type and scope of data processingYou can apply online for various job offers at Malteser International through our website. As part of your application, we will collect your title, given name, surname, address, telephone number, email address, religion, curriculum vitae, education, and qualifications. Further information is voluntary. We store this data for a period of 2 months if we decline your application.If you have given us separate consent, we will store your contact information for 24 months for the purpose of further consideration of your application. You can revoke your consent informally at any time with effect for the future.To process your application, we work together with the external service provider, rexx systems GmbH. Your personal data will be forwarded to rexx systems GmbH for the purpose of processing your application and processed by rexx systems GmbH exclusively according to our instructions.As part of your application, you have submitted the following declaration of consent:I accept the electronic storage of my personal data and documents for the processing of my application for a period of 6 months as well as the retention of my contact data for 24 months. I understand that I can revoke my consent(s) at any time at the contact address. I have read the Privacy Policy. I can revoke this consent at any time by contacting info(at)malteser-international.org.

b.      Legal basis

The legal basis for the data processing is § 6 (1) g KDR-OG. The processing of the above data is necessary for the hiring of new employees and thus serves to maintain the legitimate interests of our company. If you have given your consent, the data processing is based on your voluntarily granted declaration of consent pursuant to § 6 paragraph 1 b KDR-OG.


c.       Storage time

We only save your data to the extent mentioned above. Further storage may occur in individual cases if required by law.

6.       Jobalert

a.       Type and scope of data processing

If you subscribe to the “Jobalert” newsletter, we will collect your email address. We need that to send you the newsletter. Otherwise, data processing is done for the purposes already outlined in § 4 no. 4.

b.      Legal basis The processing of your email address for newsletter delivery is based on the following voluntarily granted declaration of consent in accordance with § 6 paragraph 1 b KDR-OG:

Please select the search criteria (location / field of activity / suitable job) for your job search using the “advanced” search. You can next order the Jobalert newsletter by specifying your email address.
You will be automatically notified by email as soon as a new job listing that matches your search specifications is posted. Your email address will only be used for this service and not be disclosed to third parties. The job alert can be canceled at any time with just one click.

c.       Storage time

Your email address will be saved as long as you are subscribed to the newsletter. After unsubscribing from the newsletter, your email address will be deleted. Further storage may occur in individual cases if required by law.
 

§ 5   Disclosure of data

We only share your personal information with third parties if:

  • you have granted your explicit consent in accordance with § 6 paragraph 1 b KDR-OG,
  • if there is a legal obligation for the passing on of data according to § 6 paragraph 1 d KDR-OG,
  • this is legally permissible and required to fulfill a contractual relationship with you according to § 6 paragraph 1 c KDR-OG,
  • if, according to § 6paragraph 1 g KDR-OG the forwarding is required to maintain the legitimate interests of the controller and there is no reason to believe that you have a predominantly legitimate interest in not disclosing your data.

§ 6   Use of cookies

1.       Type and scope of data processingWe use cookies on our website. Cookies are small files that are sent to and stored by your device’s browser as part of your visit to our website. Some features of our website cannot be offered without the use of technically necessary cookies. Other cookies allow us to perform various analyses. Cookies, for example, are able to recognize the browser you are using when you visit our website again and to provide us with various information. Among other things, we use cookies to make our website more user-friendly and effective, for example, by tracking your use of our website and identifying your preferences (such as country and language settings). If third parties process information via cookies, they collect the information directly from your browser. Cookies do not damage your device. They cannot run programs and do not contain viruses.


Our website uses various types of cookies, the nature and function of which are explained in more detail below.

a. Transient cookies

Our website uses transient cookies, which are automatically deleted when you close your browser. This type of cookie allows your session ID to be recorded. It allows different requests from your browser to be assigned to a shared session, and it is possible for us to recognize your device during later website visits.

b. Persistent cookies

Persistent cookies are used on our website. Persistent cookies are cookies that are stored in your browser for a longer period of time and that transmit information to us. The respective storage duration differs depending on the cookie. You can independently delete persistent cookies through your browser settings.

c. Required cookies

These cookies are required for technical reasons so that you can visit our website and use the functions offered by us. This applies, for example, to the following applications: Typo3

In addition, these cookies contribute to the safe and correct use of the website.

d. Performance-related cookies

These cookies enable us to carry out an analysis of usage of the website and to improve the performance and functionality of our website. For example, it collects information about how our website is used by visitors, which pages are accessed most frequently, or if error messages appear on certain pages. This applies, for example, to the following applications: Google Analytics

e. Cookies for marketing

Advertising cookies (third party providers) are used to display various offers that fit your interests. Among other things, these cookies can be used to track user’s web activities over a longer period of time. You may recognize the cookies on various devices you use.

The following third-party providers receive personal data via cookies integrated on our website: Google Tag Manager

2. Legal basis

Based on the described uses (see § 6. a), the legal basis for the processing of personal data using cookies is § 6 paragraph 1 g KDR-OG

3. Storage timeAs soon as the data transmitted to us via the cookies is no longer necessary for the purposes described above, this information will be deleted. Further data storage may occur in individual cases if required by law.


4. Configuration of the browser settings

Most browsers are pre-set to accept cookies by default. However, you can configure your browser to accept only certain or no cookies at all. We point out, however, that you may not be able to use all functions of our website if cookies are deactivated on our website by your browser settings. Your browser settings also allow you to delete cookies already stored in your browser. It is also possible to set your browser to notify you before cookies are stored. Since the different browsers may differ in their respective functions, we recommend that you use the respective help menu of your browser for the configuration options.

If you would like a comprehensive overview of all third-party access to your Internet browser, we recommend the installation of specially developed plugins.

§ 7   Tracking and analysis tools

We use tracking and analysis tools to ensure continuous optimization and tailor-made design of our website. By utilizing tracking measures, we are able to statistically record the use of our website by visitors and further develop our online offer with the insights gained therefrom. Due to these interests, the use of the tracking and analysis tools described below is justified pursuant to § 6 paragraph 1 g KDR-OG. The following description of the tracking and analysis tools also includes the respective processing purposes and the processed data.

1.    etracker

This website uses technologies from etracker GmbH (www.etracker.com) to collect and store data for marketing and optimization purposes. The collected non-personal data includes aggregated indicators such as the average length of stay, call frequencies of webpages or contents of shopping carts, but no data which can be used to identify a person. The data of individual visitors can be kept under a pseudonym which is not or cannot be used to establish a personal reference. When storing the visitor data, in particular the IP addresses and domain data of the visitors are saved only in a shortened version, so that a conclusion on the individual visitor is impossible.

Cookies can be used for this purpose. The data collected with etracker technologies will not be used to personally identify the visitor to this website without the separately granted consent of the data subject and will not be combined with personal data about the bearer of the pseudonym. The data collection and storage can be objected to at any time with effect for the future. Further information on data protection can be found at: www.etracker.com/de/datenschutz.html.

2.  Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountainview, CA 94043 USA (“Google”). Google Analytics uses cookies which are text files that are stored on your computer and that allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, place, and frequency of your use of this website, is usually transmitted to and stored by Google on a server in the United States. When using Google Analytics, it is not excluded that the cookies set by Google Analytics can also collect other personal information in addition to the IP address. We point out that Google may transfer this information to third parties, if required by law or if third parties process this data on behalf of Google.

The information generated by cookies will be used by Google on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data according to Google.

You can generally prevent the storage of cookies by setting your browser software accordingly. However, we point out that in this case you may not be able to fully use all functions of this website.

It is not excluded that the cookies set by Google Analytics can collect other personal data in addition to the IP address. In order to prevent information about your use of the website from being collected by Google Analytics and transmitted to Google Analytics, you can download and install a plugin for your browser under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

This plugin prevents information about your visit to the website from being transmitted to Google Analytics. Any other analysis will not be prevented by this plugin.

Please note out that you cannot use the browser plugin described above when visiting our website via the browser of a mobile device (smartphone or tablet). When using a mobile device, you can prevent Google Analytics from collecting your usage information by clicking the following link: <ahref=”javascript:gaOptout()”>Disable Google Analytics</a >.

An opt-out cookie will be installed in your browser by clicking this link. This prevents information about your visit to the website from being transmitted to Google Analytics. Please note that the opt-out cookie is only valid for this browser and only for this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted. To continue to prevent Google Analytics tracking, you must click the link again. The use of the opt-out cookie is also possible as an alternative to the above plug-in when using the browser on your computer.

In order to ensure the best possible protection of your personal data, Google Analytics has been expanded to include the code “anonymizeIp” on this website. This code causes the last 8 bits of the IP addresses to be deleted and your IP address to be recorded anonymously (IP masking). Your IP address will be truncated by Google generally within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thereby anonymized before transfer. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

3. Google AdWords

We use Google AdWords technology, specifically conversion tracking. Google Conversion Tracking is an analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you click an ad placed by Google, a conversion tracking cookie will be placed on your PC. The cookies are valid for 30 days and are not for personal identification. If you visit certain pages on our website, while the cookie has not yet expired, Google and we may recognize that you have clicked a specific ad and have been redirected to this page. Google AdWords customers will each receive a different cookie. Thus there is no way to track cookies through the websites of advertisers.

Conversion cookie data is used to generate conversion statistics for AdWords advertisers who use conversion tracking. Customers will be told the number of users who clicked their ad and were then redirected to a site with a conversion tracking tag. However, they do not receive any information that personally identifies users.

If you do not want to participate in conversion tracking, you can prevent this by changing the settings it in your browser, for example, in such a way that the installation of cookies is generally prevented. You can also disable cookies for conversion tracking by setting your browser to block only cookies from the web address “googleadservices.com”.

4.  Google Remarketing

We use Google Remarketing technology from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Remarketing will show ads to people who have already visited our websites and online services and were interested in a particular offer. Within the Google Network, targeted and interest-based ads can placed on our website that way. Google Remarketing uses cookies for this analysis. This will allow our visitors to be recognized as soon as they visit websites within Google’s advertising network. Within Google’s advertising network, targeted and interest-based ads can be placed based on previously visited Google Network sites (which also use Google’s remarketing feature).

If you do not wish to see targeted, interest-based advertising, you may opt-out of Google’s use of cookies for these purposes via the link: https://www.google.com/settings/ads.

We use embedded YouTube videos in enhanced privacy mode. YouTube is a service of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA.

YouTube provides this enhanced privacy mode to ensure that YouTube does not store cookies with personally identifiable information on your computer. The IP address is transmitted when visiting the website and for embedding of the videos. This cannot be linked unless you have logged in to YouTube or another Google service before the page view, or are permanently logged in.

Once you start playing an embedded video by clicking it, the enhanced data protection mode on your computer will only save cookies to YouTube that do not contain personally identifiable information. These cookies can be prevented by appropriate browser settings and extensions (Source: YouTube “Enable advanced privacy mode for embedded videos”).

For more information on including YouTube videos, visit the YouTube Information page: https://support.google.com/youtube/answer/171780?hl=de

§ 8   Plugins

1. 2-click solution

Our website contains social media plugins of the social networks “Facebook” (Facebook Inc., 1601 S. California Ave., Palo Alto, California 94304, USA), “WhatsApp” (WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) and “Twitter” (Twitter, Inc., 1355 Market St., Suite 900, San Francisco, California 94103, USA). These services are offered by the respective companies (“providers”). As part of our website, the social plugins are identified by the service buttons proprietary to the respective provider. Based on the data transmitted via the social plugins to the respective service, the latter may assign these to your account. In order to increase the protection of your data on our website, the social plugins are integrated on our website by means of the “2-click solution.” This ensures that when you visit a page of our website that contains such social plugins, no automatic connection to the servers of the respective providers is made.

The function of the respective social plugin is activated in two stages. To activate a social plugin, you must first click the link on our website. This activates the social plugins and your browser connects to the servers of the respective provider. With a second click, you can now interact with the social plugin and, for example, submit your recommendation. If you are already logged in to one of the social networks of the providers, the providers can directly assign the visit of this website to your profile. If you interact with the social plugins by clicking, the corresponding information is also transmitted directly to a server of the provider and stored there. The information may also be posted on the social network and displayed there under your contacts. If you want to prevent such direct assignment of your data collected via our website to your profile, you must log out of your account of the respective provider before visiting our websites.

The scope and purpose of the data collection by the respective service as well as the further processing and use of your data can be found in the Privacy Policy on the website of the service. You will also receive more information about your privacy rights and settings options to protect your privacy there.

a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
https://www.facebook.com/policy.php
https://www.facebook.com/help/186325668085084  

b) WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland

https://www.whatsapp.com/legal/#privacy-policy


c) Twitter Inc., 1355 Market St., Suite 900, San Francisco, California 94103, USA

https://twitter.com/privacy?lang=de

§ 9   Hyperlinks

 

Our website contains hyperlinks to websites of other providers. By activating these hyperlinks you will be redirected from our website directly to the website of the other providers. You can recognize this by the changed URL, for example. We cannot accept responsibility for the confidentiality of your information on these third-party websites, since we have no control over their compliance with the Privacy Policy. Please inform yourself about the handling of your personal data by these companies on their websites directly.

§ 10    Rights of data subjects

 

Pursuant to KDR-OG you, the data subject, are granted the following rights with regards to the processing of personal data:
 

  • According to § 17 KDR-OG you can request information about your personal data processed by us. In particular, you may request information on the processing purposes, categories of personal data, categories of recipients to whom your data was or is being disclosed, the planned retention period, your rights to rectification, deletion, restriction of processing or objection, the existence of your right to lodge a complaint, the origin of your data, if it has not been collected by us, a transfer to third countries or to international organizations, as well as the existence of any automated decision-making including profiling and, if necessary, meaningful information on its details.
     
  • According to § 18 KDR-OG you can immediately demand the correction of incorrect or the completion of your personal data stored by us.
     
  • According to § 19 KDR-OG you can demand the deletion of personal data stored about you, insofar as the processing is not required for the exercise of the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or for assertion or exercise of, or defense against legal claims.
     
  • According to § 20 KDR OG you can demand the restriction of the processing of your personal data, insofar as the correctness of the data is denied by you, the processing is unlawful, we no longer need the data and you refuse their deletion, because you require it for the assertion or exercise of or defense against legal claims. You are also entitled to certain rights under § 18 KDR-OG if you object to the processing of data in accordance with § 23 KDR-OG.
     
  • According to § 22 KDR-OG, you may request to receive your personal data provided to us in a structured, common, and machine-readable format or you may request their transfer to another controller.
     
  • According to § 8 Abs. 6 KDR-OG you can revoke the consent you once granted us at any time. As a result, we are not allowed to continue the data processing based on this consent in the future.
     
  • According to § 48 KDR-OG you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters for this purpose. If you believe that your data has been unlawfully processed by the controller or that your “rights as the data subject” have been violated, please contact the following supervisory authority:


    Order Data Protection OfficerMr. RA Dieter Fuchs
    Wittelsbacher Ring 953115
    Bonn, Germany
    Phone: 0211/ 51606630
    Email: fuchs(at)orden.de

§ 11    Right to object


When your personal data is being processed based on legitimate interests in accordance with § 6 paragraph 1 g KDR-OG, you have the right to object to the processing of your personal data pursuant to § 23 KDR-OG, insofar as there are reasons for this arising from your particular situation or the objection is directed against direct ad mail. In the case of direct ad mail, you have a general right of objection, which will be implemented by us without specifying any particular situation.

§ 12 Data security and security measures

 

We undertake to protect your privacy and keep your personal information confidential. To avoid any manipulation, loss or misuse of your data stored by us, we take extensive technical and organizational security measures that are periodically reviewed and adapted to technological progress. This includes the use of recognized encryption methods (SSL or TLS).
However, please note that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned safeguards will not be observed by other persons or institutions outside our area of ​​responsibility. In particular, unencrypted disclosed data, such as by email, can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him against misuse through the use of encryption or another method.


Last updated: May 2018